Module Overview

  • 1

    Welcome & Overview

    • All About Insights

    • Yoshida Hirokazu Message

    • Year Long Program

    • What to Expect for Each Module

  • 2

    Deeper Insight Understanding

    • What is an Insight?

    • What is meant by New Understanding?

    • An Insight is not just new information

    • Insights Understand "Why"

    • Exercise - Is This An Insight?

    • Where do insights come from?

  • 3

    Customer Research

    • Looking at Customer Research

    • Types of Customer Research

    • Case Study - Quantitative Customer Research

    • Case Study - Quantitative Question

    • Case study - Quantitative Insights?

    • Case Study - Qualitative Customer Research

    • Case Study - Qualitative Question

    • Case Study - Qualitative Insight?

    • Qualitative Customer Video

    • Case Study - Social Listening Customer Research

    • Case Study - Social Listening Question

    • Case Study - Social Listening Insight 1?

    • Case Study - Social Listening Insight 2?

  • 4

    Syndicated Reports

    • Looking at Syndicated Reports

    • What are Syndicated Reports?

    • Euromonitor

    • Case Study - Syndicated Report

    • Case Study - Syndicated Report Top 10 Global Trends

    • Case Study - Syndicated Report Data & Insight

    • Case Study - Syndicated Report Applying Insights

  • 5

    Category Data

    • Looking at Category Data

    • What is Category Data?

    • Case Study - Category Data

    • Case Study - Category Data Question

    • Case Study - Category Data GFK Learning

  • 6

    Summary

    • Remember... Data directly from data sources are not Insights!

    • Re-visiting Data Sources

    • Exercise - Data Sources

    • Assignment - Take Action

    • Next Module

    • Provide Your Feedback